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Job: Customer Service Manager / Full Time (Registered Nurse)

This posting has expired and is no longer available.

Job Description

Responsible for upholding the facility customer service initiatives by managing service programs and projects throughout the facility by writing plans, educating and demonstrating exceptional customer service.

Qualifications

- Associates Degree required
- State of Arizona RN license required
- Knowledge of HCAHPS/Press Ganey required
- Knowledge of Studer, Ritz Carlton, Disney or similar models for customer service preferred
- Understanding of Press Ganey
- Proficient in MS Office Suite required
- Ability to coach, counsel and mentor staff
- Adaptability to change,organizational skills
- Demonstrated ability to exercise independent judgment in the completion of assignments and duties
- Advanced computer skills required
- Ability to speak/write English language fluently

Equal Opportunity Employer Minorities/ Women/ Veterans/ Disabled