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Job: Customer Service Manager / Full Time

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Posted: 07/13/2017

Job Status: Full Time

Job Reference #: 1703245

Job Description

Responsible for upholding the facility customer service initiatives by managing service programs and projects throughout the facility by writing plans, educating and demonstrating exceptional customer service.

Qualifications

- Associates Degree required
- State of Arizona RN license required
- Knowledge of HCAHPS/Press Ganey required
- Knowledge of Studer, Ritz Carlton, Disney or similar models for customer service preferred
- Understanding of Press Ganey
- Proficient in MS Office Suite required
- Ability to coach, counsel and mentor staff
- Adaptability to change,organizational skills
- Demonstrated ability to exercise independent judgment in the completion of assignments and duties
- Advanced computer skills required
- Ability to speak/write English language fluently

Equal OpportunityEmployer Minorities/ Women/ Veterans/ Disabled

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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